Privacy Policy

Privacy Policy

At Suntrixis, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including but not limited to:

• Personal identification information (name, email address, phone number, postal address)
• Information about your property and service requirements
• Payment information when you make a purchase
• Communication preferences and correspondence with us

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business and providing services to you
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time where processing is based on consent

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Calle Manzanares Número 4, Madrid, Spain

Business Hours: Mon - Fri: 09.00 AM - 09.00 PM